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FAQs

Mojave

  • What’s included with my theme purchase?
  • When is your support available?
  • Can I add other custom fonts?
  • Can I add video and 3D images to my product pages?
  • Can customers checkout in a different currency?
  • Accelerated checkout buttons are not appearing when checkout is initiated
  • What does the Mojave Support team cover?
  • Do you support custom code by 3rd party developers?

Sahara

  • When is your support available?
  • Can I add other custom fonts?
  • What does the Sahara Support team cover?
  • Accelerated checkout buttons are not appearing when checkout is initiated
  • Does Sahara have infinite scroll?
  • Do you support custom code by 3rd party developers?

Release

  • Do I have to re-customize the theme every time you bring an update to it?
  • Will I lose the custom-coding that my developers made to the theme if I want to update?
  • Can I place custom-coding requests with your theme support?
  • Will the theme be updated in the future?
  • When is your support available?
  • How often do you update the theme?
  • Do you support speed issues?
  • Can you offer me a discount on the theme’s price?
  • Can Release have multiple languages?
  • Does Release Support multiple currencies?
  • Can I get support for Release via the phone?
  • How can I leave a positive review?
  • Does Release have any restrictions on the use of apps?
  • Do you support custom code by 3rd party developers?
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